Privacy Policy

This Privacy Policy applies to DMCSquare.com, the B2B FIT travel portal operated by Worldwide DMC Ltd, a UK-based company registered at: 223 Twickenham Road, Isleworth, London TW7 6DH United Kingdom.
This policy explains how Worldwide DMC Ltd collects, processes, and protects personal information when you access DMCSquare.com or use our services. It also outlines your rights under UK law, including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).
By using DMCSquare.com, you agree to the practices described in this policy. If you do not agree, please do not use the website or our services.

Key Definitions

  • “We,” “our,” or “us” – refers to Worldwide DMC Ltd, the company operating DMCSquare.com.
  • “You” or “your” – refers to the user accessing DMCSquare.com or using our services.
  • GDPR – General Data Protection Regulation
  • PECR – Privacy and Electronic Communications Regulations
  • ICO – Information Commissioner’s Office
  • Cookies – Small files stored on your device to improve website functionality

Personal Data We Collect

We may collect the following personal information when you use DMCSquare.com or our services:

  • Identification and Contact Information: name, email address, telephone number, billing and shipping address.
  • Financial Information: payment or card details when completing transactions.
  • Device and Usage Information: IP address, browser type, device identifiers, pages visited, links clicked, and browsing activity.
  • Location Information: with your consent, location data from your device to provide location-based services.
  • Social Media Information: if you link your account to social media, we may receive information you have authorised the platform to share.

We also collect information through cookies, web beacons, and similar technologies to enhance your browsing experience.

How We Use Your Personal Data

We use your personal data for legitimate business purposes and legal obligations, including:

  • Providing and managing your travel bookings and account.
  • Processing payments and fulfilling transactions.
  • Improving, operating, and securing our website and services.
  • Customising website content and offers.
  • Contacting you regarding your account, bookings, or services.
  • Detecting and preventing fraud or security breaches.
  • Sending marketing communications with your consent, including newsletters, promotions, or surveys.

We may also use your data to pursue legitimate interests, such as improving services, personalising offers, and conducting research, while balancing your rights and freedoms.

Your GDPR Rights

Under GDPR, you have the following rights:

  • Right to be informed about how your data is used.
  • Right of access to your personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure (“right to be forgotten”).
  • Right to restrict processing.
  • Right to data portability.
  • Right to object to certain processing.
  • Right not to be subject to automated decision-making or profiling.

To exercise these rights, please contact us via the details below.

Marketing and Communications

  • You may opt-out of marketing communications at any time using the unsubscribe link in emails or by updating your preferences in your account.
  • We not sell your personal data to third parties for marketing purposes without consent.
  • You may also opt-out of targeted advertising via the instructions provided in cookies notices or third-party platforms.

Cookies and Tracking

We use cookies and similar technologies to improve your experience, track usage, and personalise content. You may disable cookies in your browser settings; however, some features of DMCSquare.com may not function properly without them.

Sharing Your Personal Data

We may share your personal data with:

  • Financial partners to process payments.
  • Service providers assisting in travel bookings, IT services, or customer support.
  • Legal authorities or government agencies as required by law.
  • Credit reference agencies or other partners for fraud prevention.

We will never sell your personal data to third parties for marketing without your consent.

Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

Access, Correction, and Deletion

You may request access to, correction, or deletion of your personal data by contacting us via the Contact Us page on DMCSquare.com.

Please note that in some cases, we may limit access or decline deletion if required by law or to provide essential services.

Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Worldwide DMC Ltd.

Email: enquiries@wwdmc.com

Phone: +44 (0) 20 8569 8080